Kontakt | waldbahn

Contact

A wide range of contact options is available for different types of inquiries. Answers to frequently asked questions can also be found in the FAQs.

Group Registration

Planning a trip with a group of more than 21 people? Our group registration form.

Group Registration
Fare Adjustment

Received an increased fare (EBE)? We’re happy to help with any questions.

Fare Adjustment
Lost Items

Left something on the train? We’ll help reunite what belongs together.

Lost Property
Overpayment Voucher

If there is insufficient change or a malfunction at the ticket machine, an overpayment voucher will be issued.

Overpayment Voucher
Customer Guarantees & Passenger Rights

Train cancelled or delayed? These are the rights our passengers are entitled to.

Customer Guarantees & Passenger Rights
Accessible Travel

Travel without barriers: All the important information at a glance.

All About Your Journey
Ticket Machine Malfunction

Is there a malfunctioning ticket machine on the platform?

Report Ticket Machine Malfunction

For all other questions regarding timetables and ticket prices, other customer concerns, or complaints, our Customer Service Center is always available. Simply fill out the online contact form, use the free 24-hour hotline, or visit the Customer Service Center in person.

Online contact form

Deggendorf

Die Länderbahn Kundencenter

More Information:

Montag bis Freitag 08:30 bis 12:00 und 12:30 bis 16:00,
Samstag, Sonntag und feiertags geschlossen

Bahnhofstraße 100
94469 Deggendorf

(direkt am Bahnsteig, Gleis 1)

Kostenfreie 24/7 Hotline:

+49 89 5488897-25

Order Flyers

Whether timetables, excursion tips, or ticket information – the most important flyers are also available in printed form. Simply order them and have them conveniently delivered by mail.

Flyer overview