Contact

For different inquiries, there are numerous ways to get in touch. Answers to frequently asked questions can also be found in the FAQs.

Group Registration

Planning a trip with a group of more than 21 people? Use our group registration form.

Register group trip
Fare Adjustment

Received an Increased Transport Fee (EBE)? We are happy to assist with any questions.

Submit documents
Lost Items

Left something on the train? We help reunite what belongs together.

Report loss
Customer Guarantees & Passenger Rights

Train cancelled or delayed? These rights are available to our passengers.

Check claims
Accessible Travel

Travel without barriers: All important information at a glance.

More information

For any questions about timetables and ticket prices, other customer inquiries, or complaints, our customer center is always ready to help. Simply fill out the contact form, use the 24-hour hotline, or visit the customer center in person.

To the online contact form

Deggendorf

Die Länderbahn Customer Center

More Information:

Monday to Friday 08:30 to 12:00, 12:30 to 16:00,
Saturday 08:30 to 13:30,
Sunday and public holidays closed

Bahnhofstraße 100
94469 Deggendorf

(directly at the platform, track 1)

+49 89 5488897-25

Order flyer

Whether it’s timetables, excursion tips, or ticket information – the most important flyers are also available in printed form. Simply order them and receive them conveniently by post.

View all flyers