During planned construction work, the transportation of groups cannot be guaranteed. Replacement bus services are often used, and their operation is not our responsibility. Our Customer Service Center reviews each request individually and provides information about possible alternatives.
Registration for larger groups
For groups of 21 people or more, please register at least 7 working days before the trip using the form. Our customer centre will get back to you promptly. Requests for group travel can be submitted up to three months in advance.
Regulations for Group Registrations During Planned Construction Work
Frequently asked questions
Which ticket is the right one for the group?
Our customer service centre will be happy to advise you on the ticket that best suits your group. The choice depends on the size of the group, the planned route, and the level of flexibility required. We will help you find the most suitable ticket.
When is the best time for a group trip?
Passenger numbers on our Waldbahn trains have been high recently. We recommend that larger groups plan their trips from Monday to Wednesday, as passenger volumes are generally lower on these days.
How do I register a school trip?
Number of students with a Deutschlandticket
Please indicate how many students already have a Deutschlandticket in order to avoid duplicate ticket purchases.
Number of students who require a ticket
Please let us know how many students need a ticket so that the appropriate number can be provided.
Age of the students
Information about ages or age groups helps us take suitable offers or fares into account.
Preferred travel time
To find the best possible connection for the group, please specify your preferred travel time.
Passengers with reduced mobility
If passengers with reduced mobility are travelling with the group, we will be happy to advise you on barrier-free options.
Will I receive a binding confirmation for my group trip?
Our fleet is designed to meet the level of service originally ordered by the Bayerische Eisenbahngesellschaft (BEG) and cannot be expanded at short notice. In addition, platform lengths limit train length and therefore seating capacity.
Although we cannot provide a binding confirmation for a specific connection, we do everything possible to find the best solution for your group. We assess the conditions and recommend the optimal travel time to make the journey as comfortable as possible.
In some cases, additional carriages or reinforcement services can be provided, depending on available capacity, platform lengths, and the advance notice given.
Register group trip now