Customer Center

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Netiquette

Please read this before contacting us:

  1. Respect and Courtesy
    • We communicate in a friendly, courteous, and respectful manner, even in difficult situations.
  2. Objectivity and Relevance
    • Stay on topic. Be clear and concise.
  3. Feedback and Suggestions
    • We value your feedback. Constructive criticism helps us improve our train service.

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