Overpayment Voucher

If there is insufficient change available at the ticket machine or a malfunction occurs, an overpayment voucher will be issued. It can be redeemed as follows:

Cash Payout

  • Submit the original overpayment voucher at the Deggendorf Customer Service Center and receive the money in cash immediately.

Or by Bank Transfer

  • Please complete the form below in full.
  • Send the original overpayment voucher by post to our Customer Service Center, stating the transaction number.
  • Once we have received your letter, we will arrange the transfer to the bank account specified in the form.

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